Xm radio says updating

Helpful tips and procedures to improve performance of your Sirius XM radio can be found at Installation Help.Make sure the Sirius XM antenna is mounted on the outside of the vehicle and that there are no obstructions blocking its view.Please note, messages displayed on your Sirius XM radio screen may vary slightly from what’s noted below.Additional troubleshooting tips specific to your Sirius XM radio can be found in your Sirius XM radio’s user guide.I used to have the radio get stuck on Loading at least once per week when changing channels.It would get stuck on Loading and basically crash - I wouldn't hear any XM audio unless I shut down the car and restarted it or if I rebooted the headunit (put it into diagnostics mode then exited diagnostics mode).Sirius XM radios have been designed to provide you with trouble-free performance without the need for servicing.

Sirius XM is updating your radio with the latest encryption code. This message may also display when you are trying to tune to a channel that is unavailable or blocked.

Next day, I start my truck, and I can't hear any audio but I do see all my channels and tags (station name, artist name, etc...) then the sound just starts with no warning and plays for 5 minutes before quitting again and giving me the "unsubscribed" message and dropping all my channels leaving me with the preview channel. Those guys are US based and higher up than a typical customer support rep. I'm sure their Facebook support will sort things out.

So I called the phone # on the screen, got the refresh, the screen said, "subscription updated, press any key to continue." Soon I was listening to music again. I told them I didn't think it was possible for my radio to unsubscribe from their service of it's own free will. Just leave your question on their wall and they'll likely get back to you within a few hours (during normal business hours). Good luck and let us know if there is some amazing revelation.

• The “Loading” message goes away and sound returns when the ignition is cycled OFF and back ON.

NOTE: This incident, if it should occur, may be intermittent.

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